Welcome to DailyClothingShop’s FAQ page! We’ve compiled answers to your most common questions about our fashion-forward collections, global delivery, and seamless shopping experience.

About Our Products

Q: What types of products does DailyClothingShop offer?
A: We curate a stylish selection of accessories, bags, jewelry (including bracelets, earrings, necklaces, and rings), clothing (dresses, coats, pants, shirts, shorts, skirts, sweaters, swimwear), and unique fashion pieces like jumpsuits, rompers, and lumbar packs.
Q: How would you describe your product quality?
A: We offer affordable luxury pieces that balance quality with contemporary style. Each item is carefully selected to help you build a versatile, fashion-forward wardrobe.
Q: Do you offer plus sizes or extended sizing?
A: Our size availability varies by collection. Please check individual product pages for specific sizing information and measurements.

Ordering & Account

Q: How do I create an account?
A: Simply click “Register” during checkout or in the top navigation. You’ll need to provide an email address and create a password.
Q: I forgot my password. How can I reset it?
A: Click “Forgot Password” on the login page, and we’ll email you instructions to reset your password securely.
Q: Can I modify or cancel my order after placing it?
A: We process orders quickly to get your fashion finds to you ASAP. If you need to modify or cancel, please email [email protected] immediately with your order number. We’ll do our best to accommodate your request if your order hasn’t entered processing.

Shipping & Delivery

Q: Where do you ship from?
A: All orders ship from our Lynn Haven, Florida headquarters where our style experts carefully prepare each package.
Q: What shipping options are available?
A: We offer two convenient options:
– Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after processing
– Free Shipping (orders over $50 via EMS): 15-25 business days after processing
Q: Do you ship internationally?
A: Yes! We ship globally except to some Asian countries and remote regions. Note that customs duties may apply depending on your country’s regulations.
Q: How can I track my order?
A: You’ll receive a tracking number via email once your order ships. Click the link to follow your package’s journey to your wardrobe!
Q: Why is my order taking longer than expected?
A: While we aim to deliver within estimated timeframes, occasional delays can occur due to customs processing or carrier delays. If your package is significantly delayed, please contact us at [email protected].

Returns & Exchanges

Q: What is your return policy?
A: We offer a 15-day return window from the delivery date. Items must be unworn, undamaged, and in original packaging with tags attached.
Q: How do I initiate a return?
A: Email [email protected] with your order number and the items you wish to return. We’ll provide return instructions.
Q: Are return shipping costs covered?
A: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Q: How long do refunds take to process?
A: Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

Payments & Security

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption to protect your payment information and never store full credit card details on our servers.
Q: Why was my payment declined?
A: This could be due to insufficient funds, incorrect card details, or your bank’s security measures. Try again or contact your card issuer. You may also try an alternative payment method.

Contact Us

Have a question we haven’t answered? Our style-savvy customer service team is happy to help!

Email: [email protected]
Physical Address: 802 Virginia Avenue, Lynn Haven, US 32444

We typically respond within 24-48 hours during business days.